Summary Policies and Procedures v1

Course Update! 500hr Yoga Training starts January 2020. Request details

A Summary of our terms and conditions relating to mindflowyoga training
This will be shortly updated.
Update expected August 2017

Payment Terms

Our standard payment terms is that deposit is taken at time of booking and the remaining monies are paid at least one month before the commencement of the course, without prompting. Please email when payment has been made. If payment by invoice has been previously agreed, the payment needs to be made 30 days from the date of invoice or one month prior to the course start date, whichever is sooner.

Credit terms

Our standard credit terms for account customers are 30 days from the date of invoice.

Course bookings

Bookings may be made by email, via the mindflowyoga website or by email, letter or phone. Telephone bookings must be confirmed in writing upon request. Please quote purchase order numbers where applicable.


Should circumstances mean that you need to transfer to another mindflowyoga course, the following charges will apply, dependent on notice given:
• First transfer, made more than four weeks prior to the course start date - no charge
• Two to four weeks notice given - 25% of the course fee
• Less than two weeks notice given - 50% of the course fee

All transfers must be taken within a period of six months from the original date.


Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
• First transfer, made more than four weeks prior to the course start date - no charge
• Two to four weeks notice given - 50% of the course fee
• Less than two weeks notice given - full course fee

NB Cancellation must be made in writing and received by mindflowyoga by the due date.


If you do not attend a course, and you have not previously informed us, the full course fee remains payable.

Late arrivals/missed sessions

If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable. All sessions are mandatory.

Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

Guidelines for students and employers

It is the employer's responsibility to ensure that students are free from any condition which would affect their capability to undertake their chosen course, and that they have the aptitude to cope with an intensive course of study. We welcome students with disabilities but it remains their employer's responsibility to ensure that they are appropriately supported in their workplace.

Mindflowyoga would welcome in advance, for setup purposes, notification of any assistance that a student is likely to need during the running of the course.

If it is felt that the student doesn't meet the learning outcomes of the course and or assessment process and is referred, they will be offered a free assessment. Any further training or coaching over and above that provided on the course may be charged for.

Fair processing

All information that we hold concerning you will be held and processed by mindflowyoga strictly in accordance with the provisions of the Data Protection Act 1998.

Such data will be used by the organisation to administer our relationship with you. We will not, without your consent, supply your name and addresses to any [other] third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.

As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact our Data Protection Officer at St John’s Gate, Clerkenwell London EC1M 4DA.

Teacher Code Introduction

Mindflowyoga has a duty to regulate teachers in the public interest and in so doing is accountable to the public and the profession for maintaining teaching standards and ensuring that teachers are fit to teach.

Registered teachers are required to abide by the professional standards that Mindflowyoga sets and are expected to follow the principles set out in Mindflowyoga’s Code of Professionalism and Conduct (CoPAC).

The Teacher Code

When you successfully complete your initial teacher education programme and apply to register with Mindflowyoga, you must be considered fit to teach. This means that even although Mindflowyoga’s professional standards and principles do not strictly apply to you now, it is important that you understand that when you apply for registration, Mindflowyoga will investigate and consider any suggestion that you may not be fit to teach taking account of your past conduct and any criminal record. As your initial teacher education programme is preparing you to enter the teaching profession and you are already representing that profession, Mindflowyoga expects you to conduct yourself professionally.

This Code, which should be read in conjunction with CoPAC, is intended to be supportive - we hope that it will help you build a strong professional foundation and lead to a long and successful teaching career.

Key Principles of the Teacher Code

As a teacher you must:

• Be a good role model
• Embody yoga principles and edicts
• Make students your key concern
• Promote the education of students
• Be open and honest, and act with integrity
• Show respect for others.
• Continue your training on an annual basis with regular CPDs

Being a good role model

You have come into the teaching profession to work with a variety of people that may include adults and children (some potentially vulnerable), their education, care and safety will be your responsibility. There are a number of ways that you can ensure you fulfil this responsibility:

• You must treat all students without discrimination and with respect and fairness

• As a teacher you will hear personal and sometimes sensitive information about the students with whom you work. All information obtained in the educational establishment must be treated as confidential, and only shared as may be required by law or under the policies or procedures of the educational establishment concerned

• You are a role model for students in all you do and say; honesty and fairness are highly important, not least in relation to the information you give about them

• Concerning the procedures that are in place in all educational establishments to protect children and protected adults, it is your responsibility to know what these are and to ensure that you follow them at all times

Working with Others

Promoting the education of yoga within the community

• As a teacher you are required to work co-operatively within the community and respect the skills, expertise and contribution from all people involved in it

• You should treat everyone with whom you work and learn, fairly, respectfully and without discrimination

• You should not make any comment about teachers and other professionals or staff within the community that may undermine them professionally

• You should be professional in your relationships with adults and carers, respecting, valuing and encouraging them in the role they play in the yoga experience

• In all dealings with students, adults and carers you must not become involved in inappropriate discussions or divulge sensitive or confidential information about other students, staff or the educational establishment concerned

Being open and honest, and acting with integrity

As a teacher working within the community together with other professionals in the field, it is important that you follow these guidelines:

• You must not engage in criminal behaviour of any kind, especially related to sex, dishonesty, firearms, misuse of drugs and violence against a person or property or serious public order offences

• You should inform us in your applicationif you have been cautioned or have committed a criminal act that might affect your suitability to enter the profession We will not prejudge – but will treat each case on individual merits

• You should be aware of and adhere to the our Code of Conduct

• You should have regard to your honesty and integrity in your academic studies

• You must not by any means or in any circumstances make, view or access illegal or inappropriate images of children or protected adults

• You should be mindful that your professional reputation, together with your suitability and fitness to teach is not judged exclusively upon your behaviours while teaching, but also on your general good character

• You should be aware of your personal conduct and ensure that your behaviour in your personal life does not bring your professionalism into question. This would include for example, drug and alcohol abuse, or inappropriate contact or relationships; inappropriate behaviour during social events can cause difficulties

• You should take great care and use common sense and appropriateness in your use of social networking, always mindful of the reality and perception in regard to your position and reputation as a teacher and the appropriate professional boundaries between yourself and students. Social networking sites should not be used to make comments about students, parents/carers, colleagues or organisations

Respecting others

In line with Mindflowyoga’s general equality duty under the Equality Act 2010, the Council promotes equality and diversity and respects and values difference. Mindflowyoga wants to promote an inclusive profession that incorporates people from a range of diverse backgrounds. Through respecting the principle of equal treatment, this will benefit both the teaching profession and students alike and therefore as a teacher:

• You must treat all students without discrimination and with respect and fairness

• You should engage and work positively with students, colleagues, adults and carers in an open, inclusive and respectful way, in line with the law and with a non-judgmental approach whatever their background, personal circumstances, cultural differences, values and beliefs

• You should help students to understand different views, perspectives, and experiences and develop positive relationships both within the educational establishment and within the local community

• As a teacher you should be aware of the potentially serious impact which any demonstration by you of intolerance or prejudice could have upon your standing as a teacher and any application for registration in the future.